CONTACT US

AXS Order Support

https://support.axs.com/
Hours: Mon - Fri 8am-10pm, Sat & Sun 12pm-10pm CST
Live chat available!
Please include your order number in your correspondence.
LOGIN to your Head Trip FanAccount here.

Hotel Package Inquiries

Please contact us here

General Inquiries

Please contact us here.
If you are inquiring about your event order or FanAccount, please contact AXS Order Support.

Press/Media Inquiries

Please use the press application to be considered for press passes. Apply Here We will accept requests until Friday, September 4, 2026. You will be notified of your application’s status by Friday, September 11, 2026.

For all other press inquiries, please email us here.

ADA / Accessibility Inquiries

Please visit our ADA page.

Partnership Inquiries

Please contact us here.

Food Vendor Inquiries

For 2026 food vendor inquiries, please fill out this application no later than 8/7/26. We’ll reach out if interested.