YOUR SIMPLIFIED GUIDE TO HEAD TRIP
Some things to know before you go.
Download The App
Head Trip Mobile App
HEAD TRIP MOBILE APP
Use it to register your wristband before entry & check set times, maps, and more. Turn on notifications to stay in the know on special activities on site, merchandise drops, and any weather related updates.
Register Your Wristband
Register Your Wristband Before You Arrive
Download the app and register your wristband to secure your investment and help with smooth entry. Complete your registration before putting on your wristband. Note: Wristband registration is required.
Step 1: Click on the Register Wristband Tile
Step 2: Fill out your information
Step 3: Complete Registration
Know Before You Go
FESTIVAL CHECKLIST:
- Don’t forget your wristband before you leave.
- Review items you can and can’t bring inside.
- Make sure to bring your ID. Head Trip is an 18+ event.
- Download the Head Trip App
- Campers: Review Car Camping Info & Rules
- PRO TIP: Remember where you parked? DROP A PIN!
Shuttles
Shuttles
Skip the driving altogether. Any Time, Any Line Shuttles run from multiple stops nearby and drop you off closer to the entrance than the rideshare or day parking lots.
Parking & Rideshare
Parking & Rideshare
Day parking is free and first come, first served, so arrive early to avoid delays. No matter how you arrive to the show, note the color of the walking path you take to help find your way back afterward.
What To Bring, What To Leave Behind
What To Bring, What To Leave Behind
Take a second to review it all, so you don’t have to forfeit your items when you arrive. Campers: check the Car Camping Info & Rules.
Lockers
Lockers
Reserve a locker today to keep your hands free and your valuables and merchandise safe.
Accessibility & ADA
Accessibility & ADA
Head Trip welcomes all people with disabilities. Learn about eligibility and find info about our Accessibility Services locations within the venue.
Hotel Packages
Hotel Packages
Need a last minute place to stay? Bundle Head Trip passes with accommodations or grab a single hotel room at a local resort. Add a shuttle pass for even more convenience.
HAVE A FESTIVAL VIP PASS?
- Allows entry into the venue and VIP area all weekend.
- The VIP area is located adjacent to the main stage, with specialty food & drink vendors, flushable restrooms, shaded seating areas and full bars.
Camping Hours & Check-In
Checking in outside of these scheduled times is prohibited. Please plan your travel accordingly.
Camping Hours
Fri 12PM - Mon 9AM
Check-in Hours*
Car Camping, Up Front Car Camping & Camping Companion Parking
Fri Noon - Midnight
Sat 9AM - 9PM
Sun 9AM - 3PM
*Pedestrian campers check-in is open 24hrs.
Upon Arrival
Please follow staff instructions to direct you to your campspot.
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Camping Amenities and Activities
Learn more about camping games, supermarket shuttles, free showers, general store and the silent disco with local DJs spinning at the heart of the campgrounds. Explore it all here & in the mobile app.
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Camping Info & Rules
Read up about what you can and cannot bring into the campground (including cooking rules and vehicle type specifics) here.
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Up Front Car Camping?
Arrive at your leisure and have a guaranteed spot in the closest car camping rows to the venue. Follow staff instructions upon arrival.
Once You're Here
Maps
Maps
Know where you’re going before you arrive. View the venue, camping and parking/directions maps to help you find all the important stuff you’ll need.
FOOD & DRINK
Food & Drink
Eating is a good idea. Don’t forget to do it between sets and cocktails.
Merchandise
Merchandise
Once it’s available, start browsing the merchandise collection in the app and heart your favorites to make a wishlist. Purchase items inside or pre-order now to have them shipped to home later, while supplies last.
Ferris Wheel
Ferris Wheel
Take a spin on the ferris wheel located just inside the main entrance.
Lost & Found
Lost & Found
Learn how to protect your stuff ahead of arriving and view found items in real time. Be kind, turn in items that you find.
DID YOU REMEMBER TO:
- Download the Head Trip App
- Pack your wristbands
- Review items you can and can’t bring inside
- Review the Getting Here page for arrival info
MORE QUESTIONS? CONTACT US!
ORDER INQUIRIES
For help with your order/account, please contact AXS order support:
https://support.axs.com/
Hours: Mon - Fri 8am-10pm, Sat & Sun 12pm-10pm CST
Live chat available!
Please include your order number in your correspondence.
LOGIN to your Head Trip FanAccount here.
HOTEL PACKAGE INQUIRIES
Please contact us here.
SHUTTLE PASS INQUIRIES
Please contact us here.
ALL OTHER INQUIRIES
For all other inquiries, please visit here.